Frequently Asked Questions

Everything you need to know about Clearminutes

💡 General

What is Clearminutes? +
Clearminutes is a privacy-first AI meeting assistant that transcribes and summarizes your meetings locally on your device. Your audio never leaves your machine.
How does local transcription work? +
We use Whisper.cpp running directly on your Mac or PC. Your audio is processed entirely on-device using your GPU (Metal/CUDA/Vulkan) or CPU - no cloud services involved.
Which platforms are supported? +
Clearminutes runs on macOS (Apple Silicon and Intel) and Windows 10/11. Linux support is planned.
Is there a free tier? +
Yes! Clearminutes Free includes unlimited local transcription with Whisper small model, meeting summaries, and action item extraction. Upgrade to Pro for larger models, cloud sync, and priority features.

🔒 Privacy

Where is my meeting data stored? +
Everything stays on your device. Audio recordings, transcripts, and summaries are stored locally in your user data folder. You own your data - we never see it.
Does Clearminutes upload my audio to the cloud? +
No. Never. All processing happens locally. The only cloud features are optional: syncing encrypted backups (Pro) and fetching AI model updates.
Can I use Clearminutes for confidential meetings? +
Absolutely. Healthcare providers, lawyers, and financial professionals use Clearminutes specifically because audio never leaves their device. HIPAA and GDPR-friendly by design.
Do you train AI models on my data? +
No. We don't have access to your data, so we couldn't train on it even if we wanted to. Your meetings stay private.

Features

What languages are supported? +
Whisper supports 99+ languages with varying accuracy. English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Chinese work exceptionally well.
Can I import existing audio files? +
Yes! Drag and drop any audio or video file and Clearminutes will transcribe it. Perfect for processing recordings from other sources.
Does it integrate with task managers? +
Yes, Pro users can sync action items to TickTick. More integrations coming soon.
How accurate is the transcription? +
Accuracy depends on the model size and audio quality. Large-v3 achieves near-human accuracy on clear speech. Background noise and accents affect results.

💳 Pricing

What does Free include? +
Unlimited local transcription with Whisper small, meeting summaries, action items, and local storage. No time limits, no credit card required.
What does Pro include? +
All Free features plus: larger Whisper models (medium, large), encrypted cloud sync, TickTick integration, and early access to new features.
Can I switch plans anytime? +
Yes. Upgrade or downgrade from your account settings. Changes take effect immediately. Pro subscriptions are monthly with no long-term commitment.
Do you offer refunds? +
Yes, we offer a 14-day money-back guarantee on Pro subscriptions. If you're not satisfied, contact support@clearminutes.app for a full refund.

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